All help articles
Browse every ChungDoi guide in one place.
How to create an online wedding invitationEvery step of your first ChungDoi invitation: pick a template, fill in the details, preview, publish and send it to guests.Getting StartedHow to change your invitation templateSwitch to a different design or colour without losing anything you have typed.TemplatesHow to customise photos, music and sectionsAdd your gallery, choose background music, and turn individual sections on or off.TemplatesThe complete guide to the guest managerEvery part of the Guests page: adding guests, groups, RSVP questions, personal links, replies, wishes and exports.Guests & RSVPHow RSVP worksUnderstand guest confirmations and where responses appear.Guests & RSVPThe hourly RSVP and wishes digest emailGet an automatic summary of new RSVPs and wishes, and know where to see the full detail.Guests & RSVPHow guest name personalisation worksGive each guest their own link that opens with their name and their own greeting.Guests & RSVPHow family can help add guestsShare a safe cohost link so family can add guests without your password, and fix it when the link will not open inside Zalo or Messenger.Guests & RSVPHow to share your invitation on ZaloSend the link through Zalo, Messenger or a QR code, and fix it when the link will not open.SharingWhy the share preview shows old text or an old photoRefresh a stale link preview in chat apps after you edit the invitation.SharingHow to download your invitation as a video or an imageSave a paid invitation as an MP4 video or an image, and know which one to use when.SharingHow the gift QR code and Google Maps workHelp guests find the venue and send a gift the way you want to receive it.TemplatesHow to upgrade your planUpgrade when you are ready to send to real guests, and see exactly what upgrading unlocks.BillingPayment options for international customersHow to pay from Vietnam and from abroad, and why the price can differ.BillingWhere to find the Pay buttonThe two places the Pay button lives, and how to be sure you are paying for the right invitation.BillingWhat to do when a payment is not detectedWhy a genuine transfer sometimes does not match, and what to send support to sort it quickly.BillingHow publishing and unpublishing workControl when guests can open your invitation, and see why publishing is not the same as paying.Getting StartedHow to fix photo upload problemsThe size limit, iPhone photos, and what to do when an upload never finishes.TroubleshootingWhy an invitation says it is not readyUnderstand the locked screen guests may see, and the fastest way to open the card again.TroubleshootingHow to contact ChungDoi supportWhere to message, what to include, and why to stay in the same conversation.TroubleshootingHow to delete your ChungDoi accountDelete your account yourself, what happens to your invitation, and the 30 days to change your mind.TroubleshootingHow languages work on ChungDoiThree separate things: the website language, the card language, and the language you chat with support in.Getting StartedHow to add a second language to your invitationSwitch on more languages for one invitation, so every group of guests can read it.Getting StartedPartner and reseller programmeHow the ChungDoi reseller programme works, where it runs today, and the status of the affiliate programme.Getting Started
